Bumper Repair Shops


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Referred by AAA insurance, started process same day as accident, front desk staff was courteous, took my car in and began repairs. Less than 1 week later, the car was finished, and I thought wow that was fast! Perhaps it was too fast… when we came to pick up the Lexus, the drivers side brake light wasn’t working. Luckily, my husband noticed before we left the lot. The light was working fine after the accident and worked fine before the shop worked on the car.

As this is a safety issue, we did not let the car leave the shop. They found the problem but claimed it was not accident related. They would not believe us that it was caused by the accident on the drivers side rear quarter panel and rear door. They insisted that we take the car to Lexus to have them perform a diagnostic test to determine what the cause was, at our own cost. Why should we pay for that when the shop can subcontract the diagnosis fees. Lexus determined that the part failed as a result of the accident or improper removal of the tail light.

I 100% feel that a more thorough pre and post vehicle inspection would have definitely prevented this major headache to us. Checking the lights and safety items are functioning properly is a major concern letting a vehicle go back to a customer with a non functioning brake light can lead to a completely preventable tragedy.

I feel that the inspector and the company are covering for each other and not including items that would typically be covered with an auto repair.

My car remained with fix auto for 2 weeks while we were going back and forth trying to get them to fix the tail light. They wanted us to pay 500-700 to fix the tail light. We didn’t pay and we also didn’t have a deductible to pay either as the other party accepted responsibility. It added to the stress of an already stressful situation.

We eventually had the car towed to Lexus and they fixed the car within 2 days and everything was fine.

Also, my all weather floor mats went missing. I don’t know if it was fix not reinstalling them after the repair…but they aren’t there.

So save yourself the trouble and go somewhere else. I don’t recommend this place to anyone."},{"@type" : "Review","author" : {"@type" : "Person","name" : "Oscar Montes"},"reviewRating" : {"@type" : "Rating","ratingValue" : "4", "bestRating" : "5"},"reviewBody" : "Excellent customer service. Jacky did an outstanding job keeping me informed every step of the processes. Turn around was exceptional, no issues."},{"@type" : "Review","author" : {"@type" : "Person","name" : "Emily Martorana"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "10/10 recommend! David and Jacky were absolutely a delight to work with! They updated me every step of the way and made me feel safe and knowledgeable on what was going on. Not only does my car look beautiful now but they were such amazing people to work with"}]}


Photo Courtesy of: Fix Auto Irvine

Fix Auto Irvine

Address: 16161 Construction Cir W, Irvine, CA 92606, USA

Main Phone: (949) 651-1491

Visit the Fix Auto Irvine Website

View Fix Auto Irvine on Google

Latitude: 33.6968912

Longitude: -117.8215287

Did you know that Fix Auto Irvine rates 4.8/5 based on 530 total ratings?

Reviews for Fix Auto Irvine
R Galang

R Galang

1/5

2 months ago

Stay away from this shady shop.

Referred by AAA insurance, started process same day as accident, front desk staff was courteous, took my car in and began repairs. Less than 1 week later, the car was finished, and I thought wow that was fast! Perhaps it was too fast… when we came to pick up the Lexus, the drivers side brake light wasn’t working. Luckily, my husband noticed before we left the lot. The light was working fine after the accident and worked fine before the shop worked on the car.

As this is a safety issue, we did not let the car leave the shop. They found the problem but claimed it was not accident related. They would not believe us that it was caused by the accident on the drivers side rear quarter panel and rear door. They insisted that we take the car to Lexus to have them perform a diagnostic test to determine what the cause was, at our own cost. Why should we pay for that when the shop can subcontract the diagnosis fees. Lexus determined that the part failed as a result of the accident or improper removal of the tail light.

I 100% feel that a more thorough pre and post vehicle inspection would have definitely prevented this major headache to us. Checking the lights and safety items are functioning properly is a major concern letting a vehicle go back to a customer with a non functioning brake light can lead to a completely preventable tragedy.

I feel that the inspector and the company are covering for each other and not including items that would typically be covered with an auto repair.

My car remained with fix auto for 2 weeks while we were going back and forth trying to get them to fix the tail light. They wanted us to pay 500-700 to fix the tail light. We didn’t pay and we also didn’t have a deductible to pay either as the other party accepted responsibility. It added to the stress of an already stressful situation.

We eventually had the car towed to Lexus and they fixed the car within 2 days and everything was fine.

Also, my all weather floor mats went missing. I don’t know if it was fix not reinstalling them after the repair…but they aren’t there.

So save yourself the trouble and go somewhere else. I don’t recommend this place to anyone.

Oscar Montes

Oscar Montes

4/5

a week ago

Excellent customer service. Jacky did an outstanding job keeping me informed every step of the processes. Turn around was exceptional, no issues.

Emily Martorana

Emily Martorana

5/5

4 weeks ago

10/10 recommend! David and Jacky were absolutely a delight to work with! They updated me every step of the way and made me feel safe and knowledgeable on what was going on. Not only does my car look beautiful now but they were such amazing people to work with

{"@context" : "http://schema.org","@type" : "LocalBusiness","name" : "CARSTAR McLaren Irvine","image" : "https://dentrepairoc.com/wp-content/uploads/carstarmclarenirvine.jpg","telephone" : "(949) 559-5100","address" : {"@type" : "PostalAddress","streetAddress" : "16191 Construction Cir W, Irvine, CA 92606, USA"},"url" : "https://www.carstar.com/locations/ca/irvine-15366/","aggregateRating" : {"@type" : "AggregateRating","ratingValue" : "4.8","bestRating" : "5","ratingCount" : "231"},"review" : [ {"@type" : "Review","author" : {"@type" : "Person","name" : "Patrick Brien"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "I was thrilled by the excellence of my CARSTAR McLaren Irvine experience. The repair was performed earlier than expected. Their communication was top notch. And their customer service was superb from estimate to pickup. I would highly recommend using them!"},{"@type" : "Review","author" : {"@type" : "Person","name" : "Joshua Obando"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "Amazing experience! Everything was done so quick and easily and I feel like they gave me back a brand new car. Excellent work was done and my car came back amazing! Thank you!!"},{"@type" : "Review","author" : {"@type" : "Person","name" : "Brendan Laun"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "I used Carstar Mclaren as it was one of the in network providers for my insurance. They were great to work with! Brent was extremely responsive and called with updates regularly. My car needed full repairs on the driver side doors and rear wheel. Everything looks good as new. Super impressed, would definitely recommend"}]}


Photo Courtesy of: CARSTAR McLaren Irvine

CARSTAR McLaren Irvine

Address: 16191 Construction Cir W, Irvine, CA 92606, USA

Main Phone: (949) 559-5100

Visit the CARSTAR McLaren Irvine Website

View CARSTAR McLaren Irvine on Google

Latitude: 33.696405

Longitude: -117.822074

Did you know that CARSTAR McLaren Irvine rates 4.8/5 based on 231 total ratings?

Reviews for CARSTAR McLaren Irvine
Patrick Brien

Patrick Brien

5/5

2 months ago

I was thrilled by the excellence of my CARSTAR McLaren Irvine experience. The repair was performed earlier than expected. Their communication was top notch. And their customer service was superb from estimate to pickup. I would highly recommend using them!

Joshua Obando

Joshua Obando

5/5

3 weeks ago

Amazing experience! Everything was done so quick and easily and I feel like they gave me back a brand new car. Excellent work was done and my car came back amazing! Thank you!!

Brendan Laun

Brendan Laun

5/5

2 months ago

I used Carstar Mclaren as it was one of the in network providers for my insurance. They were great to work with! Brent was extremely responsive and called with updates regularly. My car needed full repairs on the driver side doors and rear wheel. Everything looks good as new. Super impressed, would definitely recommend

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Photo Courtesy of: GREENSKY AUTO COLLISION,INC.

GREENSKY AUTO COLLISION,INC.

Address: 16101 Construction Cir W #A, Irvine, CA 92606, USA

Main Phone: (949) 654-1111

Visit the GREENSKY AUTO COLLISION,INC. Website

View GREENSKY AUTO COLLISION,INC. on Google

Latitude: 33.6973964

Longitude: -117.8208169

Did you know that GREENSKY AUTO COLLISION,INC. rates 4.5/5 based on 33 total ratings?

Reviews for GREENSKY AUTO COLLISION,INC.
Dean J

Dean J

5/5

4 months ago

They sell new cars and offer rent car & body shop services at a reasonable price. Also, the interior design looks gorgeous.

Jay K

Jay K

5/5

2 years ago

I was searching for a body shop in Irvine to fix the dent on my car that occurred from a fallen bar. This body shop is one of the best services with a reasonable price. Excellent customer service from the staff. I wouldn't go to any other body shop and strongly recommend this shop if you live in Irvine CA. The work was done on time and they even threw in touch up paint for free of charge.

Matt

Matt

1/5

a year ago

Went a few weeks ago. Workers made the process of getting car fixed difficult. Seemed like they were more interested socializing with each other rather than serving clients. They also advertised 30 min wait max for car inspection but told me they were “busy” and to come back in 2 hours. It was disappointing since a friend had recommended them to me.

{"@context" : "http://schema.org","@type" : "LocalBusiness","name" : "ICC Collision Centers","image" : "https://dentrepairoc.com/wp-content/uploads/icccollisioncenters.jpg","telephone" : "(714) 444-3100","address" : {"@type" : "PostalAddress","streetAddress" : "3131 S Standard Ave, Santa Ana, CA 92705, USA"},"url" : "http://icccollision.com/","aggregateRating" : {"@type" : "AggregateRating","ratingValue" : "3.9","bestRating" : "5","ratingCount" : "99"},"review" : [ {"@type" : "Review","author" : {"@type" : "Person","name" : "Amit Parikh"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "Thank you for making our daughter's Audi Q3 just like new after a significant front-end collision.

Superb work and our sincere gratitude. I highly recommend ICC!"},{"@type" : "Review","author" : {"@type" : "Person","name" : "Jannina Lopez"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "I had an amazing experience starting from the front desk gal who was super helpful in getting me registered at the beginning of the process. She was able to call enterprise for me to have them come and pick me up to get me into a rental car.I also worked with Jose Vergara who was amazing in keeping me updated in the process. The before and after photos are unreal. Thank you ICC Collision team for helping this gal out and getting her car fixed and in tip top shape."},{"@type" : "Review","author" : {"@type" : "Person","name" : "Ivan Thomas"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "Danny provided excellent service. My BMW X5 emblem was damaged. ICC removed the old emblems and replaced with new. I did not have an appointment. He looked at my car and said no problem, he fixed within 1 hr. Thank you ICC for service beyond exceptional!!"}]}


Photo Courtesy of: ICC Collision Centers

ICC Collision Centers

Address: 3131 S Standard Ave, Santa Ana, CA 92705, USA

Main Phone: (714) 444-3100

Visit the ICC Collision Centers Website

View ICC Collision Centers on Google

Latitude: 33.7044099

Longitude: -117.8571635

Did you know that ICC Collision Centers rates 3.9/5 based on 99 total ratings?

Reviews for ICC Collision Centers
Amit Parikh

Amit Parikh

5/5

a week ago

Thank you for making our daughter's Audi Q3 just like new after a significant front-end collision.

Superb work and our sincere gratitude. I highly recommend ICC!

Jannina Lopez

Jannina Lopez

5/5

3 months ago

I had an amazing experience starting from the front desk gal who was super helpful in getting me registered at the beginning of the process. She was able to call enterprise for me to have them come and pick me up to get me into a rental car.I also worked with Jose Vergara who was amazing in keeping me updated in the process. The before and after photos are unreal. Thank you ICC Collision team for helping this gal out and getting her car fixed and in tip top shape.

Ivan Thomas

Ivan Thomas

5/5

3 weeks ago

Danny provided excellent service. My BMW X5 emblem was damaged. ICC removed the old emblems and replaced with new. I did not have an appointment. He looked at my car and said no problem, he fixed within 1 hr. Thank you ICC for service beyond exceptional!!

{"@context" : "http://schema.org","@type" : "LocalBusiness","name" : "Caliber Collision","image" : "https://dentrepairoc.com/wp-content/uploads/calibercollision.jpg","telephone" : "(949) 724-1172","address" : {"@type" : "PostalAddress","streetAddress" : "2441 Pullman St, Santa Ana, CA 92705, USA"},"url" : "https://www.caliber.com/find-a-location/irvine-north","aggregateRating" : {"@type" : "AggregateRating","ratingValue" : "4.6","bestRating" : "5","ratingCount" : "241"},"review" : [ {"@type" : "Review","author" : {"@type" : "Person","name" : "Bianca Alcala"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "I needed my car repair in short notice since I was moving in two weeks and everyone at Caliber was so helpful and flexible. They were extremely kind and communicative and Ricardo even started ordering parts once I dropped it off so they could begin repairs first thing the next morning. I initially went to a neighboring repair shop which took over a week to give me and my insurance an estimate, while Caliber was able to finalize the estimate in several minutes. They ensured I would have the repairs done before the move, and sure enough I was back in my own car in a week and it looks great!! I can't thank them enough, and shoutout to Ricardo for taking good care of my vehicle :)"},{"@type" : "Review","author" : {"@type" : "Person","name" : "Betsy Gough"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "After having our car delivered from out of state, we noticed a bit of minor damage that happened in transport. We decided to have our Jeep fixed by the team over at Caliber. The process was fantastic. Dustin was very friendly and pleasant to talk to every time I called with a question or just to get an update. My service advisor, James, was super professional and knowledgeable about my car every step of the way. Our car is really special to us and Daniel made sure to make us feel at ease with leaving our baby in their hands. We can't say how much we appreciate these guys and we're so, so happy with the end result!"},{"@type" : "Review","author" : {"@type" : "Person","name" : "Hunter Curren"},"reviewRating" : {"@type" : "Rating","ratingValue" : "5", "bestRating" : "5"},"reviewBody" : "The process was very easy.

My insurance arranged an appointment for me to bring my car in, along with having a rental car ready.

When I showed up for the appointment, they were ready and waiting for me, which was nice as someone who has car work done very rarely. They let the rental people know that I was there and ran me through the required paperwork to get the repairs done.

Had to have a bumper replaced due to being rearended and had my car back in less than half the quoted time. Additionally, I was able to just leave the rental there and turn the keys into them right there.

I will definitely be using them again (though hopefully not as a result of being hit by someone else)."}]}


Photo Courtesy of: Caliber Collision

Caliber Collision

Address: 2441 Pullman St, Santa Ana, CA 92705, USA

Main Phone: (949) 724-1172

Visit the Caliber Collision Website

View Caliber Collision on Google

Latitude: 33.7133483

Longitude: -117.8460769

Did you know that Caliber Collision rates 4.6/5 based on 241 total ratings?

Reviews for Caliber Collision
Bianca Alcala

Bianca Alcala

5/5

3 weeks ago

I needed my car repair in short notice since I was moving in two weeks and everyone at Caliber was so helpful and flexible. They were extremely kind and communicative and Ricardo even started ordering parts once I dropped it off so they could begin repairs first thing the next morning. I initially went to a neighboring repair shop which took over a week to give me and my insurance an estimate, while Caliber was able to finalize the estimate in several minutes. They ensured I would have the repairs done before the move, and sure enough I was back in my own car in a week and it looks great!! I can't thank them enough, and shoutout to Ricardo for taking good care of my vehicle 🙂

Betsy Gough

Betsy Gough

5/5

a month ago

After having our car delivered from out of state, we noticed a bit of minor damage that happened in transport. We decided to have our Jeep fixed by the team over at Caliber. The process was fantastic. Dustin was very friendly and pleasant to talk to every time I called with a question or just to get an update. My service advisor, James, was super professional and knowledgeable about my car every step of the way. Our car is really special to us and Daniel made sure to make us feel at ease with leaving our baby in their hands. We can't say how much we appreciate these guys and we're so, so happy with the end result!

Hunter Curren

Hunter Curren

5/5

a month ago

The process was very easy.

My insurance arranged an appointment for me to bring my car in, along with having a rental car ready.

When I showed up for the appointment, they were ready and waiting for me, which was nice as someone who has car work done very rarely. They let the rental people know that I was there and ran me through the required paperwork to get the repairs done.

Had to have a bumper replaced due to being rearended and had my car back in less than half the quoted time. Additionally, I was able to just leave the rental there and turn the keys into them right there.

I will definitely be using them again (though hopefully not as a result of being hit by someone else).


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